Contact Us

Have questions about your order, our products, or need assistance? We're here to help.

Email Support

deosai2000@gmail.com

Response time: Within 24 hours

Phone / WhatsApp

+92-XXX-XXXXXXX

Message on WhatsApp

Monday - Saturday: 9:00 AM - 6:00 PM · Sunday: Closed

Office Hours

Monday - Saturday: 9:00 AM - 6:00 PM

Sunday: Closed

Our Locations

Rawalpindi, Pakistan

Faislabad, Pakistan

Serving customers nationwide

Order Support

Help with orders, tracking, payments, and cancellations.

Track an order

Size & Fit Help

Find the right fit with our size guides and product advice.

Browse products

Delivery Information

TCS, Leopards and Pakistan Post. Standard delivery 5-7 business days, nationwide.

Delivery details

Returns & Exchanges

Start a return or exchange and view our return policy.

Learn more

Courier & Delivery Information

Our Delivery Partners

We work with trusted courier services to ensure your orders reach you safely and on time. Our delivery partners include:

TCS Courier - Nationwide coverage
Leopards Courier - Express delivery in major cities
Pakistan Post - Economical delivery option

Tracking Your Order

Once your order is dispatched, you'll receive a tracking number via email and SMS. You can track your package using:

Our order tracking page
Direct courier website using tracking number
Contact our support team for real-time updates

Delivery Timeframes

Standard Delivery

5-7 business days

Nationwide coverage

Delivery Issues?

If you experience any problems with your delivery, please contact us immediately:

Package not received within expected timeframe
Damaged package upon delivery
Incorrect delivery address
Missing items from your order

We'll work directly with our courier partners to resolve any issues and ensure you receive your order in perfect condition.

Have questions?

Need quick answers?

Read our answers to common questions about orders, shipping, sizing, and more.

Visit FAQs

Frequently Asked Questions

How can I change my delivery address?: Contact us immediately after placing your order. If the order hasn't been dispatched, we can update the address.
What if I'm not available to receive my order?: Our courier partners will attempt delivery 2-3 times. You can also coordinate directly with the courier for a convenient delivery time.
Can I pick up my order instead of delivery?: Currently, we only offer courier delivery. However, we're working on adding pickup points in major cities.